Downloads
A collection of documents from my professional, academic, and project work. Each file is available to download directly.
Curriculum Vitae
A current summary of my professional experience, education, and core competencies.
Up-to-date CV covering product management roles, technical experience, education, and community work.
Research & Dissertations
Full-length academic work covering optimisation techniques and service quality research. See the dissertation summaries for context.
MSc dissertation exploring genetic algorithm approaches to design-of-experiments problems, including methodology, results, and applied discussion.
Research applying the SERVQUAL framework to higher-education student loyalty, covering dimensions of service quality and their relationship with retention.
Project Artefacts
Supporting documents and sample data from project work. Useful as worked examples of how I structure specifications and demonstration data.