Product · Systems · Decision-Support

Product Leader for Transport Systems and Operational Software

Most operational problems are systems problems disguised as software problems.

I am a Product Manager leading roadmaps and product governance across TMS and transport optimisation, connecting customer problems, commercial priorities and engineering delivery.

Product leadership and scope

20+ years across logistics, operations and product

Experience connecting operational realities, commercial priorities and software delivery.

TMS and optimisation portfolio

Portfolio ownership across transport management and the optimisation solutions, with team management responsibilities.

Selected enterprise work

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Transport management

I led discovery, specifications, pilots and platform rollouts, shaping reusable workflows across complex transport operations.

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Creating a standard API interface for transport data

I led development of a standardised API product for retrieving changes and creating, reading, updating and deleting transport data.

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Causal loop diagram showing how system structure drives behaviour

Systems Thinking in Product Management

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30 January 2026

Richard Faint on systems thinking in product management, and why smart product managers keep solving the wrong problem instead of the underlying system.

Product Thinking
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Diagram showing why useful models simplify reality instead of reproducing it exactly

Probabilistic Forecasting for Product Management

Featured

15 January 2026

Richard Faint on probabilistic forecasting for product management: why fixed deadlines mislead and how to forecast delivery with ranges and confidence.

Modelling
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AI Specification Assistant

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Work tool Product manager

A Copilot Studio-based AI assistant designed to support product specification, value analysis, and controlled use of internal knowledge sources.

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Work Simulator

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Personal project Product designer, architect, and developer

A simulation-first planning platform using Monte Carlo forecasting and scenario analysis to expose bottlenecks, capacity constraints, and delivery confidence.

JavaSpring BootPostgreSQLAI/ML
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Need clarity in a complex operational system?

Get in touch to discuss transport technology, product leadership or operational software.

Let's untangle your system